Floor Manager - Kuwait

We are hiring experienced Floor Manager for a reputed restaurant group in Kuwait Key Responsibilities Oversee daily restaurant floor operations and ensure smooth service flow Supervise waiters, captains, hosts, and front-of-house staff Ensure high standards of guest service and customer satisfaction Handle guest complaints and resolve issues professionally Monitor staff grooming, discipline, attendance, and performance Coordinate with kitchen and bar teams for efficient service Ensure restaurant cleanliness, ambiance, and presentation standards Manage table reservations, seating arrangements, and guest handling Assist in staff training and team motivation Ensure compliance with hygiene, safety, and company SOPs Support restaurant management in achieving sales and service targets Prepare shift reports and operational updates when required 🔹 Benefits: ✔ 500 KD Based on Experience ✔ Accommodation & Transportation Provided Job Location : Kuwait Diploma/Degree in Hotel Management or Hospitality preferred Minimum 4–6 years of experience in restaurant or hospitality operations At least 2 years of experience in a supervisory/front-of-house management role Strong leadership and customer service skills Good communication and team management abilities Experience in fine dining or high-volume restaurant operations preferred Ability to work under pressure and handle busy service periods Gulf experience preferred