SVP, Commerce & Retail Media, North America

Monks

Boston Hybrid

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Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website ( monks.com/careers ). About the Role As the executive lead for our commerce & retail practice, you are responsible for defining our overarching commerce strategy, scaling our modern retail capabilities, and building unified solutions that connect media performance to transactions. You will be a strategic leader within our Data & Media team, contributing meaningfully to our P&L, serving as the primary enterprise consultant for senior client stakeholders navigating complex commerce maturity journeys. Your remit spans the strategic oversight of our core commerce infrastructure, partnering closely with the investment/activation team and major networks like Amazon, Walmart, Target, and other RMNs in the US and Canada. This includes maximizing multi-million dollar investments across the marketplace and engineering direct-to-consumer (DTC) transformations. Additionally, you will work closely with our data team and proprietary AI tools to integrate best-in-class commerce and retail data partnerships directly into our planning and creative intelligence AI workflows, ensuring our solutions remain best in class. A primary mandate of this leadership role is the expansion of our creator commerce footprint at Monks. You will architect this high-growth capability right at the convergence of our world-class social credentials, creator/influencer networks, and affiliate marketing. By unifying these capabilities, you will build scalable offerings that turn cultural momentum into immediate transactional volume, driving real-time brand results and establishing Monks as a leader in this specialty. Experience Sought: Scaled Commerce Leadership: You have run a commerce or retail media department at scale. You have a proven track record operating at an executive level, leading a large-scale agency practice or consulting business unit spanning specialized disciplines like DTC operations, Retail Media Networks, Social Commerce, and Digital Shelf Optimization. Full-Funnel Strategic Vision: You possess a deep understanding of true full-funnel, integrated commerce. You are an expert at combining paid channels with owned channels, content, data, and technology to drive measurable business outcomes, and you can seamlessly evangelize this modern approach to CMOs, Heads of eCommerce, and Chief Digital Officers. Experimental Mindset: Collaborate with Data & Analytics team members to transform complex media and content test and learn initiatives into high-level media allocation strategies, providing executive leadership with the statistical confidence required to aggressively scale high-performing commerce channels and eliminate waste. Commercial Growth & Pitch Excellence: You possess a potent sales mindset with a track record of winning new business, driving client expansion, and proactively identifying high-value cross-sell opportunities across a diverse agency portfolio. Talent Elevation: You can actively coach and transition senior practice leaders, building a strong leadership bench while fostering a culture of accountability, innovation, and continuous improvement. Executive Presence: You possess the executive presence required to represent a major organization at industry events, conferences, and executive forums. About You The essentials: 15+ years of leadership in digital commerce, retail media, performance marketing, or eCommerce consulting A proven track record of leading large, multidisciplinary teams across retail media, media buying, client services, and strategic consulting. Deep, established experience building or advising on Joint Business Plans (JBPs) and partnering directly with Amazon, Walmart, Target, Kroeger, TikTok Shop, Pacvue, Criteo and major retail media platforms. Technical and operational familiarity with integrating paid media strategy with owned channels (CRM, loyalty, subscriptions), analytics, business intelligence platforms, and content ecosystems. Familiarity scaling brands within consumer products, wellness, health, beauty, food & beverage, or CPG verticals. An established track record of presenting complex, high-level business strategies, proprietary methodologies, and financial narratives to C-suite and partner-level audiences. Experience driving organizational transformation and merging siloed commerce operations into centralized centers of excellence. At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission. #LI-OG1 #LI-Hybrid What We Offer Benefits Excellent, full coverage medical, dental, and vision insurance - more about our coverage here ! Generous PTO and 15 company-wide holidays 401k with company contribution Paid parental leave Work-life balance with an emphasis on personal well-being Career growth in a disruptor space & entrepreneurial opportunities within the Monks network A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more! Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here !) This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time. Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status. Salary Range: $210,000 — $250,000 USD About Monks Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact. Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner. We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.

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