Scrum Master/Business Analyst at Banking (Kraków/Warszawa 1x office per week)

Capco

PolandContract

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CAPCO POLAND Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. In Capco, you can code, write, create, and live at your maximum capabilities without getting dull, tired, or foggy. THINGS YOU WILL DO Role purpose Own the end-to-end shaping and delivery of change by combining Business Analysis (problem definition, requirements, value) with Scrum Mastery (team facilitation, flow, continuous improvement) to deliver outcomes at pace and with quality. ● Partner with stakeholders to clarify objectives, scope, success measures, and benefits. ● Elicit and document requirements using workshops, interviews, and data/process analysis. ● Translate needs into epics, features, user stories, and acceptance criteria; ensure stories meet INVEST. ● Define and maintain process maps (as-is/to-be), business rules, and decision logs. ● Identify and document non-functional requirements (performance, resilience, security, auditability) and operational impacts. ● Support prioritisation with Product Owner/Business Owner; manage scope and change control. ● Enable testing and adoption: support UAT, training needs, comms, and release readiness. ● Facilitate Scrum ceremonies: Planning, Daily, Refinement, Review, Retro. ● Coach the team and stakeholders on Agile/Scrum practices and continuous improvement. ● Remove impediments, manage dependencies, and drive timely escalation where needed. ● Protect the team from unplanned work; promote sustainable pace and predictable delivery. ● Establish and maintain Definition of Ready/Done, working agreements, and quality practices. ● Track and improve delivery metrics. ● Coordinate across technology, operations, risk/compliance, and change/release teams. ● Maintain RAID, dependency mapping, and delivery plans aligned to governance expectations. ● Ensure traceability from requirement → build → test → release; support audit-ready documentation. SKILLS & EXPERIENCES YOU NEED TO GET THE JOB DONE ● Proven experience as a Business Analyst and Scrum Master (or Agile Delivery Lead) in Agile teams. ● Strong facilitation, workshop leadership, and stakeholder management across senior audiences. ● Requirements and analysis techniques: user story mapping, MoSCoW, 5 Whys. ● Delivery tooling: Jira/Confluence (or equivalent); strong written communication. ● Metrics and flow understanding: burndown/burnup, cumulative flow, lead/cycle time. ● Nice-to-have: SQL/data analysis, banking/financial services domain knowledge, scaling delivery across multiple teams. What's your goal? ● Product backlog inputs: epics/features/stories, acceptance criteria, story maps. ● Process artefacts: as-is/to-be flows, business rules, NFR catalogue. ● Agile artefacts: sprint goals, DoR/DoD, team working agreements, improvement actions. ● Delivery controls: RAID, dependency map, dashboards/metrics, release readiness/UAT support. ● Clear, testable requirements with minimal rework. ● Improved delivery predictability and reduced cycle time. ● High stakeholder satisfaction and smooth releases/adoption. ● Continuous improvement actions implemented and evidenced. WHY JOIN CAPCO? Employment contract and/or Business to Business - whichever you prefer Possibility to work remotely Speaking English on daily basis, mainly in contact with foreign stakeholders and peers Multiple employee benefits packages (MyBenefit Cafeteria, private medical care, life-insurance) Access to 3.000+ Business Courses Platform (Udemy) Access to required IT equipment Paid Referral Program Participation in charity events e.g. Szlachetna Paczka Ongoing learning opportunities to help you acquire new skills or deepen existing expertise Being part of the core squad focused on the growth of the Polish business unit A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients A work culture focused on innovation and creating lasting value for our clients and employees ONLINE RECRUITMENT PROCESS STEPS Screening call with the Recruiter Home assignment if required Technical/Competencies interview with Capco Hiring Manager Client’s interview Feedback/Offer Follow us here or contact us directly recruiting.poland@capco.com

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