Business Analyst

Kaseya

Bangalore, India

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About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success. Backed by Insight Partners , a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide. Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike. At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar. Role Objective: The Business Analyst is responsible for owning high-visibility reporting and analysis that directly supports business decision-making. This role demands strong analytical rigor, deep ownership of numbers, and the ability to operate independently with minimal supervision. This is not a data-pulling role. The expectation is thinking, validating, questioning, and improving. Core Responsibilities: Reporting Ownership Own end-to-end delivery of recurring and ad-hoc reports using Sigma Computing and Power BI. Ensure alignment between Snowflake source data, reporting logic, and dashboard outputs. Maintain metric definitions, assumptions, and documentation. Analysis & Insight Generation Perform variance analysis, trend analysis, and root-cause investigations. Proactively surface insights, risks, and anomalies without being prompted. Support leadership, finance, and operational reviews with accurate and well-explained data. Data & SQL Write and maintain complex Snowflake SQL queries for reporting and analysis. Validate data accuracy across multiple sources and resolve discrepancies. Ensure performance and scalability of queries and datasets. Process & Quality Control Own data quality checks and reporting validations. Identify opportunities to reduce manual effort and improve automation. Continuously improve reporting frameworks and standards. Skill Expectations: Technical Strong SQL proficiency (joins, CTEs, aggregations, performance-aware querying). Strong dashboarding skills in Sigma and/or Power BI. Advanced Excel capabilities. High comfort working with large, imperfect datasets. Behavioral High ownership mindset - treats numbers as their responsibility. Strong attention to detail with a low tolerance for errors. Clear, concise communication with business stakeholders. Ability to manage multiple deliverables independently. Additional information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

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